Roadmap to a Culturally and Operationally Aligned Organization

A Taligens Case Study on Strategy Execution

Gain strategic and organizational clarity around the future direction of your organization.

As a company goes through rapid expansion, organizational growing pains are to be expected. A lack of clarity around direction, conflicting functional priorities, an operating model misaligned to the future, and uncertainty and growing distrust in the team may all emerge. 

For the organization to capitalize on this moment of growth, its systems, structures, and people have to change.​This may include articulating a new strategy and aligning leadership around it, establishing the organizational structures, processes and platforms of the future organization, upskilling talent to meet the challenge, and modifying the culture. 

At Taligens, we help our clients gain strategic and organizational clarity around their future direction. Beginning with a broad assessment, we look at the strategic forces impacting the organization, the operational and organizational ​tensions underway, and the talent gaps and Cultural Anchors™ which will inhibit growth.

From this assessment, we facilitate conversations with our client, their leadership team, and key stakeholders to articulate and align around a future direction and organizational transition roadmap.

The Starting Point

A mission-driven technology organization was struggling to achieve their strategic and operational objectives. The organization had experienced a period of rapid and dynamic growth, including a multiplication of revenue streams and customer sectors. The lack of clarity around how to achieve their mission continually prevented them from realizing their full potential and achieving their goals.

The company CEO engaged Taligens to conduct an organizational review and assessment, focused on their strategy, organizational structure and culture, and talent needs and technical capabilities, and to provide a roadmap to achieve their objectives.

The Journey and the Results

Our diagnosis identified root causes related to a lack of clarity around the organization's strategic direction, an operating model misaligned with their strategy, mismatched skills and roles, a culture with limited accountability, and distrust between different functions.

Additionally, there was an important inconsistency in understanding who the main customer was of the organization, and who the organization was in the marketplace, leading to conflicting priorities across functions. Lastly, the organization lacked robust Technology Governance, leading to a plethora of new products, each experiencing delivery overcommitments.

Based on our findings, we aligned the leadership around a roadmap and program focused on:

  • Clarity around the Strategy and direction of the organization.
  • A revised Operating Model aligned to the strategy.
  • Leadership Development program to support team members’ current and future needs.
  • Product Management strategy for effective product development, implementation, and ongoing lifecycle management.
  • Technology Governance and role/responsibility structure for achievement of product quality and delivery commitments.
  • Operational training and process redefinition for effective cross-functional execution.
Through assessments and leadership alignment, we brought strategic and operational clarity to an organization undergoing fast growth and diversification.

At Taligens, we help our clients imagine and build inspired futures by reconnecting people to the meaning of their work.

Fill out our Contact Form to start a conversation with one of our partners.